Inclusively Designed Mobile Application for CMHR
The mobile application at the Canadian Museum for Human Rights (CMHR) is an integral part of a concept known as the Universal Access Point (UAP). The UAP ensures that there's always multiple ways of accessing anything at the museum. You can use the universal keypad (UKP) to listen and enlarge the content or you can use your own device to access this content via the mobile app.
All stops have a number, which is both embossed and in braille. By typing this number into the mobile app, you can bring up all content, videos, and related material about the exhibition. All of the accessibility enhancements are present on the mobile app, as they are in the galleries. This includes audio description, captions, subtitles, sign language, and transcripts. All of these affordances are available in both English and French. All stops are also enhanced with a Bluetooth low-energy beacon, which the mobile application can listen for to bring up the content associated with where you are located. The mobile application also has other features such as a mood map for visitors to report on and visualize their reactions to often-times emotionally difficult content. Even this mood map and other highly visual features are made 100% accessible in CMHR's mobile application.