Services

We review designs and work with your agency and/or design teams to evaluate and develop solutions for every aspect of design—color, contrast, scale, fonts—while maintaining a visually stunning product that embodies your brand identity. We also walk through the application of inclusive design in context of user interface and experience (UI/UX). Collaborating with PAC from the beginning of the design process not only prevents future costs, you also avoid making a trade-off between inclusion and great design.

We collaborate with programmers, content designers, and hardware fabricators to support the creation of inclusive digital interactives that ensure every visit is a barrier-free experience. The work we do in this area is comprehensive, from software design and user experience to the hardware that supports your offering. Our work can be found at museums around the world.

PAC loves to inform and inspire while motivating actions towards a more inclusive world. We deliver keynotes and lectures on a variety of topics within the cultural, themed entertainment, and technology sectors. Whether we are presenting on our latest work or motivating audiences to think inclusively, we are grateful to engage with audiences to motivate them to think and create inclusively.

ADA–related lawsuits have been on the rise and you may need help understanding the scope of expectations and requirements to be compliant with the evolving laws supporting accessibility. We provide consultation to businesses, nonprofits, and law firms on the technical requirements for accessibility. We operate in a range of legal contexts, serving as consultants and as expert witnesses, and writing amicus curiae briefs.

In order to maintain the privacy of our clients we are unable to share projects in this service category, but we are happy to discuss the ways in which we can support your case.

We provide auditing, evaluation, and hands-on services to support inclusive mobile design and implementation for Android, iOS, and web applications. We work closely with your designers and developers to provide extensive training and practice of accessible coding standards. We walk through the application and discuss implementation-level details so that your team gains a clear understanding of how they can create inclusive and enjoyable mobile experiences.

We also ensure that accessibility best practices are implemented and that the offerings your team builds are compatible with industry-standard tools such as VoiceOver, TalkBack, Magnification, and related access technologies. Though no formal process exists for auditing mobile applications, PAC uses guidelines expressed by both the second version of the BBC's mobile access guidelines as well as those success criteria we feel apply from the WCAG to provide detailed recommendations to make an inclusive mobile experience.

We partner with academic and corporate research labs to use evidence-based methodologies for integrating and enhancing usability principles across a variety of domains. Research and development by PAC has involved partnerships funded by a number of research grants, including but not limited to support from the National Science Foundation (NSF), Institute of Museum and Library Sciences (IMLS), Department of Education (DOE), Federal Highway Administration (FHA), and the Department of Defense (DOD).

We work in concert with boards of trustees, senior staff, content creators, project managers, developers, and decision-makers to craft strategy that incentivizes inclusive design. We help our partners draft policy that supports institutional commitment to digital, web, and overall accessibility standards. In order to help organizations achieve a sustainable approach, we work with our partners on roadmaps that layout detailed implementation plans.

We conduct formal WCAG audits at levels AA and AAA with a focus on solutions rather than problems. Our engineers utilize access technologies such as screen readers, screen magnification, and voice recognition software. In addition, we use automated test tools and manual inspection of generated markup. Our years of expertise, specifically with respect to accessibility and its intersection with website design and development, are instrumental for a comprehensive and approach.

Furthermore, our accessibility engineers identify as having disabilities. These may include blindness, low vision, being hard of hearing, deafness, motor/mobility differences, or multiple disabilities. This diversity enables senior accessibility engineers to evaluate the recommended solutions from the actual perspective of those intended to benefit from WCAG conformance. This methodology also provides first-hand experience to explain and contextualize feedback from users who use hardware and software access technologies. We explain and show you and your team how to remediate every single violation of the WCAG standards to achieve the most generous accessible web experience you can offer.

We teach you the questions to ask and explore the answers with you. We train developers, content creators, designers, management, and other personnel on how to produce an inclusive offering. We conduct workshops and trainings in visual description, how to operate a fully inclusive organization, web accessibility, mobile application development, exhibition design, and more. We are happy to collaborate with you on customized workshops and trainings to achieve your specific goals.

Furthermore, our accessibility engineers identify as having disabilities. These may include blindness, low vision, being hard of hearing, deafness, mobility impairments, or multiple disabilities. This diversity enables senior accessibility engineers to evaluate the recommended solutions from the actual perspective of those intended to benefit from WCAG 2.1 compliance. This methodology also provides first-hand experience to explain and contextualize feedback from users who use hardware and software assistive technologies. We explain and show you and your team how to remediate every single violation of the WCAG 2.0 and 2.1 standards to achieve the most generous accessible web experience you can offer.